The power went out again.
So, the property manager called the utility company.
Who washed their hands of the situation and posted a 4 hour resolution time.
The property manager then called the electrical contractor.
Who, after an hour stuck in traffic, stared up at the pole for another hour.
Then they called another contractor with a hoist and basket.
It took five minutes to reset the relay on the pole.
This whole circus has happened before.
But it keeps happening.
It’s not procedure… it’s passing the buck the same way every time.
And nobody ever fixes the real problem.