I work for a company that’s all about helping companies engage with their customers.
The most interesting feature they support is abandoned shopping carts.
If you go to a web store, put something in your cart, and then close the window… that’s an abandoned cart.
Our software allows stores to send you texts or emails asking you if you still want that item.
I’ve noticed this before, and now I go to online stores and abandon carts just to see if they email me.
I also abandon shopping carts at the grocery store.
The employees gather them up, cursing me.