When Christmas approaches, online retailers see sales skyrocket, and so does the load on their servers.
Those who added memory and processing power, or shifted to scalable cloud solutions are running smoothly.
But others running sloppy code on overloaded old servers are crashing constantly.
And screaming at us in Support.
I look.
The server’s fine. The platform’s fine. The hardware’s fine.
You’re just slamming the crap out of it.
They say they can’t afford to buy upgrades or suffer any downtime, but we have to fix it.
I don’t have a magic wand, I tell them.
And watch the clock.